Question 1

What is JT Docly?

Accepted Answer

JT Docly is a privacy-first document processing platform. It provides server-side PDF tools, OCR, and Smart Document Intelligence. Files are processed temporarily and deleted automatically — JT Docly is not cloud storage or a document management system.

Question 2

How does JT Docly work?

Accepted Answer

You upload a document, JT Docly validates it, processes it on secure temporary servers, lets you download the result, then deletes all source and intermediate files. The workflow is: upload → validate → process → download → delete.

Question 3

Is JT Docly a cloud storage service?

Accepted Answer

No. JT Docly does not store documents long-term. It is a processing platform only. There is no document library, folder sync, or permanent archive.

Question 4

Who is JT Docly for?

Accepted Answer

JT Docly is built for professionals, teams, and individuals who need PDF operations, OCR, or document analysis without uploading files to permanent cloud storage.

Question 5

Which platforms does JT Docly support?

Accepted Answer

JT Docly offers a web dashboard for processing and account management, plus iOS and Android apps for capture and mobile workflows.

Question 6

Do I need an account to use JT Docly?

Accepted Answer

Yes. A free account is required to access the dashboard, track monthly processing credits, and manage subscriptions. Sign up includes a 7-day trial of premium features.

Question 7

What languages does the interface support?

Accepted Answer

The JT Docly web dashboard is available in English. OCR supports multiple recognition languages depending on the tool you select.

Question 8

How is JT Docly different from Google Drive or Dropbox?

Accepted Answer

Cloud drives store files. JT Docly processes files and deletes them. You get PDF tools and OCR without maintaining a synced document archive.

Question 9

Does JT Docly store uploaded files?

Accepted Answer

No. Uploaded documents are held only during processing on temporary encrypted infrastructure. They are automatically deleted after you download results or when the session ends.

Question 10

How secure is JT Docly?

Accepted Answer

JT Docly uses encrypted transport (HTTPS), temporary server-side processing, access controls, and automatic deletion. Files are not indexed into a permanent user library.

Question 11

Where are my documents stored?

Accepted Answer

Nowhere long-term. Documents exist only on temporary processing servers for the duration of your job, then are purged immediately after download.

Question 12

What is privacy-first architecture?

Accepted Answer

Privacy-first architecture means JT Docly never permanently stores user documents. Processing is ephemeral by design: upload, process, download, delete.

Question 13

Can JT Docly employees read my documents?

Accepted Answer

JT Docly processes files automatically on servers. Access is restricted by security policies. Files are deleted after processing to minimize exposure.

Question 14

Is JT Docly GDPR compliant?

Accepted Answer

JT Docly follows privacy-by-design principles aligned with GDPR, including data minimization and automatic deletion after processing.

Question 15

Do you sell user data?

Accepted Answer

No. JT Docly does not sell personal data or document content. Billing is handled through Gumroad.

Question 16

How long are files kept during processing?

Accepted Answer

Only for the active processing session. Once your result is delivered or the session times out, source files and intermediates are deleted.

Question 17

Can I request deletion of account data?

Accepted Answer

Yes. Contact support to request account deletion. Processing logs and billing records may be retained as required by law.

Question 18

Does JT Docly use my files to train AI models?

Accepted Answer

No. Uploaded documents are not used to train machine learning models. Smart Docs uses deterministic on-server analysis.

Question 19

What PDF tools does JT Docly provide?

Accepted Answer

JT Docly includes merge, split, compress, rotate, extract pages, delete pages, reorder pages, lock/unlock, watermark, signature placement, and format conversions including PDF to Word and images.

Question 20

Can JT Docly merge multiple PDFs?

Accepted Answer

Yes. Upload multiple PDF files, choose merge, and download a single combined PDF. Files are deleted after processing.

Question 21

Can JT Docly compress PDF file size?

Accepted Answer

Yes. The compress tool reduces PDF size for email and web sharing while preserving readability where possible.

Question 22

Can JT Docly convert PDF to Word?

Accepted Answer

Yes. PDF-to-Word conversion is available in PDF Tools. The output is generated on temporary servers and delivered as a download.

Question 23

Can I password-protect a PDF?

Accepted Answer

Yes. Use the lock PDF tool to set a password. Unlock is available for PDFs you own and know the password for.

Question 24

What is the maximum PDF file size?

Accepted Answer

The workspace accepts files up to 32 MB per upload on the web dashboard. Larger files may be split before processing.

Question 25

Are PDF operations counted against my plan?

Accepted Answer

Yes. Each PDF tool run counts as one PDF operation. Free plans include 20 PDF operations per month; Pro plans are unlimited.

Question 26

Does JT Docly support batch PDF processing?

Accepted Answer

Several tools accept multiple files in one session, such as merge. Each completed job counts toward your monthly PDF operations.

Question 27

Can JT Docly add a watermark to PDFs?

Accepted Answer

Yes. The watermark tool applies text or image watermarks during server-side processing.

Question 28

Is JT Docly PDF processing server-side?

Accepted Answer

Yes. PDF operations run on JT Docly servers using temporary storage. Nothing is saved to a permanent document library.

Question 29

How does OCR work in JT Docly?

Accepted Answer

Upload a PDF or image, select OCR mode and languages, and JT Docly extracts text on the server. You receive structured text or exports; originals are deleted after processing.

Question 30

What file types support OCR?

Accepted Answer

JT Docly OCR accepts PDF, PNG, JPEG, WEBP, and other common image formats supported by the upload validator.

Question 31

How accurate is JT Docly OCR?

Accepted Answer

Accuracy depends on scan quality, resolution, and language. JT Docly uses Tesseract-based OCR with optional image enhancement for clearer input.

Question 32

Can OCR export to searchable PDF?

Accepted Answer

Yes. Depending on the mode you select, OCR output can include plain text, structured JSON, or export formats suitable for downstream use.

Question 33

Which languages does OCR support?

Accepted Answer

JT Docly OCR supports major languages including English, French, German, Spanish, and additional packs via language selection in the OCR workspace.

Question 34

How many OCR operations are on the free plan?

Accepted Answer

The Free plan includes 10 OCR operations per month. Pro subscriptions include unlimited OCR.

Question 35

Can OCR read handwritten text?

Accepted Answer

OCR works best on printed text. Handwriting recognition quality varies and may require high-quality scans.

Question 36

Does OCR store my scanned documents?

Accepted Answer

No. Scans are processed temporarily and deleted after you download OCR results, consistent with JT Docly privacy-first design.

Question 37

What is Smart Document Intelligence?

Accepted Answer

Smart Docs is JT Docly deterministic document analysis: summarization, keyword extraction, named-entity style signals, classification, and structured field extraction without external LLM APIs.

Question 38

Does Smart Docs use ChatGPT or external AI?

Accepted Answer

No. Smart Docs uses deterministic algorithms (TextRank/LexRank summarization, natural language tooling) running on JT Docly servers.

Question 39

What can Smart Docs summarize?

Accepted Answer

Smart Docs summarizes text extracted from uploaded PDFs or documents, producing concise summaries you can export.

Question 40

How many Smart Doc analyses are free?

Accepted Answer

Free accounts receive 5 Smart Document analyses per month. Pro plans include unlimited Smart Docs processing.

Question 41

Can Smart Docs extract keywords from contracts?

Accepted Answer

Yes. Keyword and phrase extraction helps identify important terms in contracts, reports, and long documents.

Question 42

Is analyzed document content stored?

Accepted Answer

No. Analysis runs on temporary files. Results are returned to you in-session; source documents are deleted after processing.

Question 43

How much does JT Docly cost?

Accepted Answer

JT Docly offers a Free plan, Pro Monthly at $9.99, Pro Yearly at $79.99, and a Lifetime option. Pricing is operation-based, not storage-based.

Question 44

Is there a free plan?

Accepted Answer

Yes. Free includes 20 PDF operations, 10 OCR operations, and 5 Smart Doc analyses per month plus basic tools.

Question 45

Can I cancel my subscription anytime?

Accepted Answer

Yes. Cancel from your dashboard. Access continues until the end of the current billing period.

Question 46

What payment methods are accepted?

Accepted Answer

JT Docly uses Gumroad for checkout. After purchase, activate your license key in the dashboard.

Question 47

Is there a refund policy?

Accepted Answer

New subscriptions have a 14-day money-back guarantee. Lifetime purchases have a 30-day refund window. See the refund policy page for details.

Question 48

Do you charge for storage?

Accepted Answer

No. JT Docly does not sell cloud storage. Plans are based on monthly processing operations, not gigabytes stored.

Question 49

What happens when I hit monthly limits on Free?

Accepted Answer

PDF, OCR, or Smart Docs operations pause until the next monthly reset or until you upgrade to a Pro plan with unlimited processing.

Question 50

How do I upgrade to Pro?

Accepted Answer

Visit Pricing to purchase on Gumroad, then open Subscription in your dashboard and activate your license key.

Question 51

Does JT Docly work offline?

Accepted Answer

The mobile app supports offline capture. Server-side PDF, OCR, and Smart Docs processing requires an internet connection.

Question 52

What browsers are supported?

Accepted Answer

JT Docly supports current versions of Chrome, Firefox, Safari, and Edge on desktop and mobile.

Question 53

Is there an API for developers?

Accepted Answer

A public API is on the roadmap. Today, processing is available through the web dashboard and mobile apps.

Question 54

Where does processing run?

Accepted Answer

Processing runs on JT Docly cloud infrastructure optimized for temporary document jobs, deployed for Vercel-compatible serverless and Node runtimes.

Question 55

How fast is document processing?

Accepted Answer

Most PDF and OCR jobs complete in seconds to under a minute depending on file size, page count, and selected tool.

Question 56

Can I use JT Docly for HIPAA or legal documents?

Accepted Answer

JT Docly minimizes retention by deleting files after processing. Organizations with HIPAA or legal requirements should review compliance needs before uploading sensitive data.

Question 57

JT Docly vs Adobe Acrobat Online

Accepted Answer

Both offer PDF tools. JT Docly emphasizes privacy-first temporary processing without a document library, plus integrated OCR and Smart Docs in one platform.

Question 58

JT Docly vs Smallpdf

Accepted Answer

Smallpdf focuses on quick PDF edits. JT Docly adds OCR, Smart Document Intelligence, and explicit no-permanent-storage architecture with operation-based pricing.

Question 59

JT Docly vs Notion or Evernote

Accepted Answer

Notion and Evernote are knowledge bases that store content. JT Docly processes documents and deletes them — it is not a note-taking or storage product.

Question 60

Why choose privacy-first processing?

Accepted Answer

Privacy-first processing reduces breach surface area, simplifies compliance, and avoids document library sprawl. You keep files on your devices; JT Docly only transforms them temporarily.

Question 61

Is JT Docly good for one-time PDF tasks?

Accepted Answer

Yes. Upload, run a single tool such as compress or merge, download, and leave no copy on JT Docly servers.

Question 62

Can teams use JT Docly?

Accepted Answer

Each user has an individual account with processing credits. Team billing features are planned; contact sales for early access.

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